The Information we collect
The types of information we collect about you will depend on what information you provide to us, either in person upon booking in, or on this web site. This may include your name and address, your email address, your contact address, and credit card details.
Information customers provide
The type of information that we collect from you will depend on the products and services you require. You may choose to submit information to Burra Motor Inn when you elect to:
1. Make a booking or
2. Request information, prices, or rates be sent to you
The purpose and usage of information collected
The information that we collect about you is used to help you access the services we provide. The information we collect from you is strictly confidential. We do not sell, rent, loan, trade or lease the addresses stored in our database to any third parties.
We may disclose the personal information, other information or data we collect from you if:
you give us your consent; or
you would reasonably expect us to disclose it for another purpose, and that other purpose is related to the purpose specified to you at the time of collection; or
we are required by law or it is otherwise necessary, as contemplated by the Australian Privacy legislation.
We are also members of guestTRAX®, a system designed to help us protect our investment. If an offence is committed at Burra Motor Inn, then we may advise guestTRAX® of the details for recording on their database. See us on registration for further details.
Security of your personal information
Any personal information that we collect about customers including email addresses will be kept in our database. We will take reasonable steps to ensure that the personal information we hold is protected against misuse and loss, modification or disclosure, and from unauthorised access, including restricting access of personal information only to employees who require it in order to fulfill our obligations to you.
We will not disclose any personal information to third parties outside our company, without your written authority (except to the individual to whom the personal information relates) unless we are required by law or it is otherwise necessary, as contemplated by the Australian Privacy legislation. In addition, we will comply with all legislation, principles, industry codes and policies by which we are bound (including without limitation the Privacy Act 1988)
Credit Card Security
In accordance with the Payment Card Industry Data Security Standard (PCI DSS), we do not store sensitive cardholder information. Such information that is used by Burra Motor Inn is securely destroyed when it is no longer needed for business reasons, in accordance with the PCI DSS guidelines.
Your rights to access information
As a customer of Burra Motor Inn you also have the right to request access to the personal information that our companies have relating to your history, profile or membership.
You can access, update or correct your personal information upon request, subject to any exemptions which may be applicable under the Australian Privacy Legislation. We may need to ask you some detailed questions to ensure that the information is accessed only by the appropriate person. In some circumstances you may need to put your request in writing.